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Who Else Can Help?

Who else can help?

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Scotland’s Domestic Abuse and Forced Marriage Helpline is here 24/7 and there are many other services who may be able to help. If you’re not sure where to start, you can contact us to talk things through.

In an emergency

If you or someone else is in immediate danger, you feel threatened, or you witness a violent incident, call 999 and ask to speak to the police. Depending on the nature of the emergency, you can also request to speak to the ambulance or fire service.

If you are unable to speak on a 999 call, listen and respond to the operator’s instructions. To make yourself heard, cough/tap the phone. Or if calling from a mobile, dial 55 when prompted by the automated system. If safe, drop in information about where you are.

Police Scotland

If you are in danger or feel threatened, you can call the police on 999 in an emergency.

For non-emergencies, you can call the police on 101 to report a crime. Alternatively, you can visit a local police station or complete a form on the Police Scotland website.

https://www.scotland.police.uk/advice-and-information/domestic-abuse/

Link to online police reporting form:

https://www.scotland.police.uk/secureforms/c3/

Further information about Disclosure Scheme for Domestic Abuse Scotland
https://www.scotland.police.uk/advice-and-information/domestic-abuse/disclosure-scheme-for-domestic-abuse-scotland/

Domestic abuse

Women’s Aid specialise in supporting women, children, and young people who have experienced domestic abuse. They may be able to help with both emotional and practical support.

https://womensaid.scot/find-nearest-wa-group/

FearFree offers non-judgmental, one-to-one support for any man or LGBT+ person experiencing domestic abuse. They have support services in Edinburgh and the Lothians, Glasgow, and Aberdeen and Aberdeenshire.

https://www.sacro.org.uk/services/criminal-justice/fearless

DASAT provides support services to anyone within West Lothian experiencing domestic abuse or sexual violence, including women, men, and children. They have specialist support for survivors from ethnic minority backgrounds and survivors experiencing substance misuse.

https://www.westspace.org.uk/service/domestic-and-sexual-assault-team-dasat/

DAAS provide court support services to anyone in the Scottish Borders who has experienced abuse, including women, men, and children.

https://www.scotborders.gov.uk/directory_record/30194/domestic_abuse_advocacy_support_service

Aura is an inclusive domestic abuse support service who can support anyone in North Lanarkshire experiencing domestic abuse, to explore their rights and options.

https://www.aura.scot/

The Traveller Movement have a 24/7 helpline for traveller, Gypsy, and Roma women who have experienced domestic abuse. You can reach this helpline, for specialist support and signposting, by phone or WhatsApp on 0754 1637 795 (not always available, however if a message is left the worker will respond as soon as possible).

Respect Phoneline is a confidential helpline, email and webchat service for domestic abuse perpetrators and those supporting them.

https://respectphoneline.org.uk/

Forced Marriage

The Forced Marriage Unit (FMU) can provide advice and support if you’re being forced into a marriage or are trying to leave a marriage that you’ve been forced into. They operate a public helpline to provide advice and support to victims of forced marriage as well as to professionals dealing with cases. The assistance provided ranges from safety advice, through to helping you prevent an unwanted spouse moving to the UK (‘reluctant sponsor’ cases). In extreme circumstances the FMU will assist with rescues of victims held against their will overseas.

https://www.gov.uk/guidance/forced-marriage

Housing and homelessness support

If you are fleeing domestic abuse, the local council have a duty to provide you with emergency accommodation in the short term and for the long term you can apply for permanent housing. Our contact list for local council housing includes numbers to call during office hours and also numbers to use out of hours including overnight and during the weekend.

Housing contact details

If you are a woman experiencing domestic abuse, you can contact a local Women’s Aid service. Women’s Aid specialise in supporting women and children affected by domestic abuse and may be able to help with emotional and practical support, which can include refuge accommodation or practical support with housing.

https://womensaid.scot/find-nearest-wa-group/

Citizen’s Advice will be able to provide information and help you to understand what your right sare in lots of areas, including housing and benefits.

https://www.cas.org.uk/

You may be able to get support regarding your housing rights from Shelter and there are information resources available on their website.

https://scotland.shelter.org.uk/

Rape and sexual assault

Rape Crisis Scotland offer a helpline service and have a network of local centres across Scotland for anyone affected by sexual violence.

https://www.rapecrisisscotland.org.uk/

Online support for men who have experienced rape or sexual abuse either as a child or as an adult.

https://www.survivorsuk.org/

Stalking and harassment

Operated by the Suzy Lamplugh Trust, the National Stalking Helpline gives practical information, support, and advice on risk, safety planning and legislation to victims of stalking, their friends, family, and professionals working with victims.

https://www.suzylamplugh.org/refer-someone-to-us

The Revenge Porn Helpline is a UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as revenge porn.

https://revengepornhelpline.org.uk/

Online and tech abuse

Chayn DIY Online Safety is a guide offering tips and support for anyone experiencing abuse or harassment that involves the use of technology or online spaces.

You can find the guide here: https://chayn.gitbook.io/diy-online-safety/

HeartMob (by Hollaback!) is an online support community working to help end online harassment. You can use the website as a safety and information guide, or get support and assistance with documenting and reporting online harassment.

https://iheartmob.org/

Other violence, abuse, and victim support

Victim Support Scotland provide support, practical assistance, and information to victims and witnesses of crime in Scotland. Their service is free and confidential, and they have a helpline aswell as an office in every local authority area.

https://victimsupport.scot/

NAPAC offer support to adult survivors of all types of childhood abuse.

https://napac.org.uk/

Advice and information for anyone concerned about a girl who has experienced or is at risk of female genital mutilation (FGM).

https://www.nspcc.org.uk/what-is-child-abuse/types-of-abuse/female-genital-mutilation-fgm/

Daughters of Eve are a UK-wide advice and support service for girls and young women who have experienced or are at risk of FGM.

They can be reached by text at 07983030488.

The Modern Slavery & Exploitation Helpline is a free, independent and confidential service available 24/7. They provide information and advice about any modern slavery issue to potential victims, businesses, the public, and statutory agencies such as the police and NHS.

https://www.modernslaveryhelpline.org/

Support for women 18 years or older in Scotland who have been trafficked for the purposes of commercial sexual exploitation.

https://www.tarascotland.org.uk/

Support and information for survivors of ritual abuse.

https://www.rans.org.uk/

Older People

The Hourglass confidential helpline provides information and support to anyone concerned about harm, abuse or exploitation of an older person. This might include physical, financial, psychological, sexual abuse, or neglect.

https://wearehourglass.scot/scotland

The Age Scotland helpline is a free, confidential phone service for older people, their carers and families in Scotland. They provide information, friendship and advice.

https://www.ageuk.org.uk/scotland/

Children and Young People

If there is an adult that you trust at your school, college, or university, it is totally okay to ask them for help. Even if they don’t know what to do, they should help you get the support you need. Every school, college and university has someone that is in charge of the welfare of their students. As much as possible, adults should respect your wish to keep what you have said private, if that is what you want. If they think you are in immediate danger or at risk of serious harm they might have to tell other people, like the police.

For more information, see our page for children and young people.

Childline are there online and on the phone for anyone under the age of 19. You can talk to them about anything that is bothering you. Their website has more information about domestic abuse for children and young people - https://www.childline.org.uk/info-advice/home-families/family-relationships/domestic-abuse/

Women’s Aid groups don’t just have services for women. They offer all sorts of things for children and young people too. The women who work there understand what you’re going through and might be able to help keep you safe and feel better about what has happened. If you know your postcode, you can find out which one you’re closest to and get in touch

https://womensaid.scot/find-nearest-wa-group/

Digital resources developed in partnership with Rape Crisis Scotland and Scottish Women's Aid to help young people know how to spot the signs that something isn't right and say "That's Not OK".

https://young.scot/campaigns/national/thatsnotok

Parentline is a free helpline for any adults caring for or concerned about a child.

https://www.children1st.org.uk/help-for-families/parentline-scotland/

If you're an adult worried about a child, even if you're unsure, you can speak to the NSPCC about your concerns. Whether you want to report child abuse and neglect or aren't sure what to do, they are there to listen, offer advice and support and can take the next steps if a child's in danger.

https://www.nspcc.org.uk/

The Scottish Child Law Centre provides free confidential legal advice via telephone and email, on all aspects of Scots law relating to children and young people. All calls and emails are answered by fully qualified solicitors.

https://sclc.org.uk/

LGBT+

FearFree offers non-judgmental, one-to-one support for any LGBT+ person experiencing domestic abuse. They have support services in Edinburgh and the Lothians, Glasgow, and Aberdeen and Aberdeenshire.

https://www.sacro.org.uk/services/criminal-justice/fearless

The LGBT Scotland Helpline provides information and emotional support to lesbian, gay, bisexual, and transgender people and their families, friends and supporters across Scotland, and supports those questioning or wanting to discuss their sexuality or gender identity.

https://www.lgbthealth.org.uk/services-support/lgbt-helpline-scotland

LGBT Youth Scotland offers digital support for LGBT young people. You can talk to them about whatever may be worrying you, from questioning your sexual identity, coming out and relationship issues to bullying and sexual health.

https://www.lgbtyouth.org.uk/groups-and-support/

If you are a woman experiencing domestic abuse, you can contact a local Women’s Aid service. Women’s Aid specialise in supporting women and children affected by domestic abuse and may be able to help with emotional and practical support. Women’s Aid is inclusive of trans women and women of all sexual orientations, including women in same-sex relationships. They are there to support you.

https://womensaid.scot/find-nearest-wa-group/

Galop National Helpline is UK-wide helpline for LGBT+ people experiencing domestic abuse.

http://www.galop.org.uk/

BME specialist services and immigration and asylum support

AMINA Muslim Women's Resource Centre is a free and confidential listening and signposting service for Muslim women in Scotland. They offer services in English, Arabic, Punjabi, and Urdu, with other languages available by telephone interpreter on request.

https://mwrc.org.uk/

The Ethnic Minorities Law Centre provides legal advice and representation to people from Scotland’s black and minority ethnic (BME) communities. They specialise in legal issues such as immigration, asylum, human rights, and discrimination. Their office is in Glasgow, and they have outreach support available in Aberdeen, Edinburgh, Highland, and North Lanarkshire and may be able offer support in other areas.

http://emlc.org.uk/

Migrant Help is a national service that helps asylum seekers apply for accommodation and financial help if facing destitution. They can support with accommodation issues and other information such as getting legal representation.

https://www.migranthelpuk.org/

The Scottish Refugee Council can answer questions about anything to do with the asylum or refugee process. They can be contacted on their free helpline, or via the online contact form on their website.

https://www.scottishrefugeecouncil.org.uk/

Hemat Gryffe Women’s Aid are based in Glasgow and provide culturally sensitive support to women, children and young people primarily from Asian, black and minority ethnic communities who have experienced domestic abuse in any form.

https://www.hematgryffe.org.uk/

Shakti Women’s Aid are based in Edinburgh, with outreach in some other areas of Scotland. They provide help for black minority ethnic (BME) women, children and young people who are experiencing, or who have experienced, domestic abuse.

https://shaktiedinburgh.co.uk/

Saheliya is a specialist mental health and wellbeing support organisation in Edinburgh and Glasgow for black, minority ethnic, asylum seeker, refugee, and migrant women and girls over the age of 12.

https://www.saheliya.co.uk/

Mental health and emotional support

Samaritans are there 24/7 to provide emotional support to anyone in distress, struggling to cope, or at risk of suicide.

https://www.samaritans.org/

If you are worried about your mental health, you can speak to your GP for help and support with this.

Mind provide advice and support to empower anyone experiencing a mental health problem. Support and information is available on their website and through the Mind Infoline.

https://www.mind.org.uk/

Breathing Space is a free, confidential phone and web-based service for people in Scotland experiencing low mood, depression or anxiety.

https://breathingspace.scot/

A search engine to find accredited counsellors and psychotherapists by geographical area and area of need. The site also has articles and news about mental health.

www.counselling-directory.org.uk

Shout is a 24/7 text service, there to listen and support you to get to a calmer and safe place.

https://giveusashout.org/

Legal services and your rights

The Scottish Women’s Rights Centre may be able to help with free legal information and support for women experiencing domestic abuse or other forms of gender-based violence, including those with no recourse to public funds. They provide a helpline service as well as local legal surgeries and have useful information guides available on their website.

https://www.scottishwomensrightscentre.org.uk/

The Ethnic Minorities Law Centre provides legal advice and representation to people from Scotland’s black and minority ethnic (BME) communities. They specialise in legal issues such as immigration, asylum, human rights, and discrimination. Their office is in Glasgow, and they have outreach support available in Aberdeen, Edinburgh, Highland, and North Lanarkshire and may be able offer support in other areas.

http://emlc.org.uk/

The Scottish Child Law Centre provides free confidential legal advice via telephone and email, on all aspects of Scots law relating to children and young people. All calls and emails are answered by fully qualified solicitors.

https://sclc.org.uk/

The Scottish Legal Aid Board is responsible for managing legal aid in Scotland. Legal aid allows people who would otherwise not be able to afford it, to get help for their legal problems. They have eligibility estimators and FAQs on their website.

http://www.slab.org.uk/

The Law Society cannot provide legal advice but can help by assisting you in finding a solicitor and providing information on other legal-related matters. The website has a search tool and useful information such as FAQs about dealing with solicitors, legal fees, etc.

http://www.lawscot.org.uk/

The Family Law Association website includes a search tool for finding Family Law solicitors by area.

http://www.familylawassociation.org/

The Equality Advisory Support Service are a legal advice line supporting anyone who has experienced discrimination.

https://www.equalityadvisoryservice.com/

Citizens’ Advice will be able to provide information and help you to understand what your rights are in lots of areas, including housing, social security, finances, and immigration.

https://www.cas.org.uk/

You may be able to get support regarding your housing rights from Shelter and there are information resources available on their website.

https://scotland.shelter.org.uk/

Court support and advocacy

ASSIST is a specialist independent advocacy service that can support victims of domestic abuse after an incident where a person has been charged or is likely to be charged with a domestic abuse related crime. They are available in: Glasgow City, East Dunbartonshire, East Renfrewshire, West Dunbartonshire, Argyll and Bute, Inverclyde, Renfrewshire, North Lanarkshire, South Lanarkshire, North Ayrshire, South Ayrshire, East Ayrshire. They are also available in Edinburgh for male victims only.

https://www.assistscotland.org.uk/

DAAS provide court support services to anyone in the Scottish Borders who has experienced abuse, including women, men, and children.

https://www.scotborders.gov.uk/directory_record/30194/domestic_abuse_advocacy_support_service

DASAT provides court support services to women, men, and children in West Lothian experiencing domestic abuse or sexual violence. They have specialist support for survivors from ethnic minority backgrounds and survivors experiencing substance misuse.

https://www.westspace.org.uk/service/domestic-and-sexual-assault-team-dasat/

EDDACS is a support and advocacy service for female victims of domestic abuse crimes going through the court process in Edinburgh.

https://edinwomensaid.co.uk/court-support/

Victim Support Scotland provide support, practical assistance, and information to victims and witnesses of crime in Scotland. Their service is free and confidential, and they have an office in every local authority area.

https://victimsupport.scot/

Help in other countries – the UK and abroad

A British Embassy, Consulate or High Commission can provide consular assistance to British nationals abroad. For example, they may be able to help if you are the victim of a crime, are arrested, fall ill, or need emergency travel documents. Worldwide embassy contact information can be found here: https://www.gov.uk/world/embassies

British nationals abroad can also contact the Foreign Commonwealth Office about consular assistance 24/7 on 0207 008 1500.

National Domestic Violence Helpline

https://www.nationaldahelpline.org.uk/

Live Fear Free Helpline

https://gov.wales/live-fear-free

Domestic and Sexual Abuse Helpline

https://www.dsahelpline.org/

Hot Peach Pages is an international directory of domestic abuse and violence against women agencies and you should be able to use it to find a service in your country.

https://www.hotpeachpages.net/

Health and disabilities

You can speak to your GP, midwife or health visitor about abuse in confidence, and seek medical assistance if you need it.

If it is out of hours and you’re too unwell to wait until your GP reopens, NHS 24 are available 24/7 to provide urgent health advice. Their freephone number is 111.

https://www.nhs24.scot/

Disability Information Scotland provides a range of general disability-related information for disabled people. The helpline can deal with issues including benefit enquiries, employment, discrimination cases, equipment, grants and trusts, access, holiday information, and signposting to local sources of help and advice.

https://www.disabilityscot.org.uk/

Relay UK helps deaf, speech-impaired, and hearing people talk to each other over the phone using the relay service.

https://www.relayuk.bt.com/

Scotland's National BSL Interpreting Video Relay Service.

https://contactscotland-bsl.org/

General health information available online including self-help guides. They operate a helpline and web chat service that you can use if you are well but have a question about health or local NHS services.

https://www.nhsinform.scot/

Carers

Carers UK Advice Line gives information and support for carers. They can do benefits checks and advise on financial and practical matters related to caring.

https://www.carersuk.org/

Money and finances

Citizen’s Advice will be able to provide information and help you to understand what your rights are in lots of areas, including housing, social security, finances, and immigration.

https://www.cas.org.uk/

Multimedia advice hub providing free, impartial advice and helping people to find out if they have rights and how to exercise them.

https://www.advice.scot/

Free service that provides impartial information and support to help separated parents make decisions about their child maintenance arrangements.

https://www2.dwp.gov.uk/contact-cmoptions/en/new-contact.asp

Free and independent debt advice over the phone and online.

https://www.nationaldebtline.org/

Pet fostering

Free dog fostering service for people fleeing domestic abuse in any area of Scotland. Dogs are cared for in fosterer’s own home in a safe and confidential location.

http://www.moretodogstrust.org.uk/accessing-our-service/accessing-our-service

Pet Fostering Service Scotland provides short term emergency care for pets, when their owner is unable to do so through illness, homelessness or domestic abuse and cannot arrange any alternative care.

https://www.pfss.org.uk/